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Faq

How do I order?

Simply find the piece thats right for you on our website, pop the name you would like in the personalisation box (along with text colour if you don’t want us to choose) then check out.

Can I have any name on the knit?

Yes! You can have anything you like on there; a first name, last name or a nickname. We can also put any wording you like on the back but please be mindful of space. We generally recommend no more than 7 characters but some can fit up to 9. We have put the recommended amount in the description of each piece. If you’re unsure, feel free to contact us.

Can I order a custom knit?

Although we are lucky enough to have our knitwear provided by some lovely local knitters, at this time we are not taking  orders for custom knits. We do have a large selection to try and cater to everyones tastes however if we don’t have what you’re looking for in a knitwear piece, we do provide a send in service.

What if I don’t know the babies name yet?

Don’t worry!! You can still buy them the perfect little cardi. Once purchased, we can hold onto your piece until you know what you would like to be written on there. Just let us know.

Can I return or cancel my order?

Due to our products being personalised and hand made, once an order is complete we cannot accept any exchanges, cancelations or returns. If you have any issues with your order please contact us.

How long will it take for my order to come?

Our dispatch time is up to 2 weeks however we will always aim to dispatch sooner. You will receive a dispatch email once we have shipped your order